The eCommerce sector has revolutionized the way we shop, and express courier services in India have played a significant role in making online shopping even more convenient. Express delivery services are designed to deliver products to customers as quickly as possible, and they have had a significant impact on e-commerce sales. In this blog post, we will explore how the express delivery service is impacting e-commerce sales.
Boost in Sales
The primary impact of express delivery services on e-commerce sales is none other than the extreme increase in sales volume. Customers are more likely to make a purchase when they know they can receive the product quickly. A study by McKinsey & Company found that same-day and next-day delivery services could increase online sales by up to 25%.
Improved Customer Experience
Services like these have also had a positive impact on the customer experience. Customers appreciate the convenience of receiving their products quickly and are more likely to become repeat customers if they have a positive shopping experience. According to a survey by MetaPack, 96% of customers consider fast delivery an important factor when shopping online.
Competitive Advantage
eCommerce businesses that offer express delivery services have a competitive advantage over those that do not. Offering fast delivery options can help businesses stand out from their competitors and attract more customers. In fact, studies show that above 60% of customers are willing to pay more for same-day delivery which means, you’ve got a huge potential with this specific service.
Increased Efficiency
Apart from moving the experience of customers, express delivery services have also had a positive impact on the efficiency of e-commerce businesses. By using these services, businesses like yours can streamline their operations and reduce the time it takes to deliver products to customers. This can lead to cost savings and increased profitability.
Higher Customer Satisfaction
Lastly, express delivery services have had a positive impact on customer satisfaction. Customers are more likely to be satisfied with their shopping experience if they receive their products quickly and on time. This can lead to positive reviews, word-of-mouth referrals, and increased customer loyalty.
When it comes to choosing the best logistics company in India, you may want to choose NimbusPost to experience hassle-free eCommerce logistics at the most competitive rates. The shipping aggregator has got a powerful user dashboard to facilitate every logistics requirement on a single platform. You can use their domestic and international shipping services and worldwide storage facilities to store goods near your customers and ensure faster deliveries at cheaper rates.
Conclusion
E-commerce businesses that do not offer express delivery services may struggle to compete in an increasingly crowded marketplace. Express delivery services have had a significant impact on e-commerce sales. You’ve got all the above-listed tips to increase sales volume, improve the customer experience, and gain a competitive advantage to boost your business.
